FAQ's (Cick on the question to get the answer)
Frosting Image Info
- What size image is required when ordering?
- Can I have text applied to the image?
- How do I apply the image sheet to the cake?
- What if the frosting sheet does not separate from the backing sheet?
- How should I store my image if I am not applying it straight away?
- What is the image made from?
- What does the sheet taste like?
- What icing is best with the frosting sheets?
- Is the frosting sheet Kosher Ceritified?
Payment and Postage
- What are your payment terms?
- Can I have my image next day delivery?
- How long will standard post take?
Refunds
Frosting Sheet info
Pictures can be any size, from wallet to A4. We will crop, resize, and adjust your photo to fit your cake requirements. Please let us know these by filling in comments on checkout.
Yes we can apply text to your image, this is $2.75extra.
Simply peel of the backing sheet and carefully place the frosting sheet on top of the icing. Apply the middle of the image first and then the ends. Gently pat to remove any wrinkles.
If the frosting sheet is not coming away from the backing sheet easily, put a hairdryer to the back of the sheet, then let it rest for 10 minutes to cool. If it is still not peeling away, then place it in the freezer for about 30 seconds.
Store your image in the zip lock bag that it gets mailed in until application, otherwise it can dry out and crack.
Ingredients: Water, glucose syrup, corn starch ,microcrystal cellulose , glucose syrup powder solid, sorbit, glycerin, titanium dioxide powder, microcrystal cellulose & CMC, starch syrup, locust bean gum, methyl cellulose, potassium sorbate as a preservative. The inks used are edible food dye inks.
The sheet has no discernable taste and you will not be able to taste it once placed on icing.
Various icings can be used, however a very wet whipped cream or some non-dairy topping can cause the image to fade if left in the refrigerator. Buttercream icing and ganache work the best.
Yes the sheet is kosher certified by the manufacturing company.
Postage & Payment
We require payment before mailing out your frosting sheet. We can accept payment by EFT direct into our Account, VISA and Mastercard.
Yes we can organize fast delivery with Australian Express post is used and will cost from $8.95. (please allow two working days)
Standard post will take 4-7 days, however we cannot guarantee this (especially at peak postage times). If you are using standard post we suggest ordering your image at least week in advance to ensure it arrives on time for your cake.
Refunds
While this is extremely unlikely, we DO guarantee that you will be delighted with every frosting image you order. If you are not satisfied we'll either replace your image or refund your money in full.