- Deal Of The Week
- Baking & Kitchenware +
- Baking Cups & Cases +
- Baking Paper
- Cake Mixes
- Cake Tins +
- Non Stick Mats
- Scales & Measuring
- Set up Boards & Ganache Frames +
- Spatulas, Knives & Utensils
- Boxes, Boards & Presentation +
- Cake Decorating Supplies +
- Buttercream & Icings
- Cake Pops
- Cake Toppers +
- Edible Paints, Brushes & Pens +
- Cake Lace & Edible Leaf
- Fondant +
- Fondant Ribbons & Cut Outs
- Ingredients & Additives
- Lustre Dusts & Glitters +
- Cakes Around Town
- Fractal Colour Dusts & Lustres
- Raindow Dust Glitters & Dusts +
- Rolkem Dusts & Glitters +
- Saracino Dusts & Metallics
- Other Dusts & Glitters
- Modelling Paste & Gum Paste
- Sprinkles, Pearls & Sequins +
- Chocolate Making Supplies +
- Colours & Flavours +
- Airbrush Colours +
- Edible Spray Paints
- Food Colours +
- Americolor Food Colours & Gels +
- Artisan Food Colours +
- Fractal Colours
- Rolkem Food Colours
- Saracino Colours & Metallics
- Trucolor Colours
- Food Flavourings +
- Cookie Cutters +
- Edible Imaging +
- Pick Up from Store
- Products For Hire +
- Tools & Equipment +
- Cake Dummies
- Cake Levellers
- Dowels & Structures
- Embossing & Texture
- Flower Making & Modelling +
- Lace Mats
- Piping Bags & Icing Tips +
- Ateco Products +
- CAT Professional Tubes +
- Professional Icing Tip Drop Flowers
- Professional Icing Tip Flower Petal Tubes
- Professional Icing Tip French Star
- Professional Icing Tip Open Star
- Professional Icing Tip Ribbon Basket Weave
- Professional Icing Tips Closed Star
- Professional Icing Tips Leaves
- Professional Icing Tips Plain
- Professional Icing Tips Ruffles
- Professional Icing Tips Speciality Tips
- Professional Icing Tips Writing
- Professional Icing Tip Sets
- Pastry and Icing Bags
- PME Supatubes
- Plunger Cutters
- Rolling Pins
- Silicone Moulds +
- Smoothers & Scrapers
- Steamer & Other Tools
- Tappits & Patchwork Cutters +
- The Outlet Centre +
Frequently Asked Questions
Here are some of the most asked questions at Cakes Around Town:
How long does REGULAR MAIL & Express Mail take?
We use Eparcel (Australia Post) for standard delivery. Maximum weight of delivery is 15KG. Should your order exceed 15KG, we will contact you for delivery charges. All deliveries to Western Australia or Northern Territory will be on a quote basis.
* Sydney, Brisbane, Canberra, Melbourne and Adelaide Metro: 2-5 *business days
* Other Capitals, NSW, QLD, VIC and SA Regional areas: 3-6 *business days
* WA, TAS, NT and Remote QLD areas: 7-9 *business days
EXPRESS POST : PLEASE ALLOW 1-3 BUSINESS DAYS (we will not guarantee next day delivery due to unforseen circumstances that can occur with couriers/post)
We use Australia Post Express Post Satchels - these take 1-3 *business days depending on your location. East Coast Metro areas are usually next business day.
PLEASE NOTE - WE NO LONGER SEND FONDANT OVER 5KG TO TASMANIA OR SA COUNTRY DUE TO AUSTRALIA POSTS EXTORTIONATE RATES! We are sorry for the inconvenience. If you require urgently please call us for an individual quote.
What is SAME DAY DESPATCH?
If you order & pay by credit card or paypal before 11am (Brisbane Time) we will despatch your order from our warehouse the same day. This IS NOT THE DAY YOU RECEIVE THE ORDER. Despatch means to send out, not deliver. All other payment methods including BANK TRANSFER will NOT be despatched same day, and will ONLY be sent once payment has cleared.
Will you leave my order unattended / on my doorstep / in the gardenpot / up the back near the Dog Kennel?
After 15+ years of internet business, we are sick of the scammers, cheats and liars who claim to never get their parcel when they ask for it to be left unattended - all Eparcel orders require signature on delivery. If this doesnt suit you then we are not the company for you.
All our standard delivery parcels are delivered via Australia Post Eparcel. We require a signature on each parcel delivered. If no one is in attendance at time of delivery, you will be carded and your order will be taken to the nearest post office for collection.
If your order has been left unattended, please contact us to advise as we pay Australia Post for this service and no parcel should be left unattended and unsigned for.
Please Note: If you request a safe drop or change delivery address using the Australia Post "My Post" facility and over ride our request for a signature on your delivery, we will not take any responsibility for missing parcels or missing contents of parcels. No exceptions.
Please Note: Express Post deliveries are left unattended as per Australia Post's terms and conditions.
Do you ship to PO Boxes, Parcel Collect or Parcel Lockers?
Can I add products to my order once it is placed?
No. We pride ourselves on a fast turnaround. Once your order comes in it goes to the warehouse for packing and despatch.
What Payment Methods do you take & what security methods do you use?
You can pay with VISA, Mastercard, PAYPAL and EFT (Transfer money to our bank).
We take credit card security very seriously. As such we DO NOT STORE ANY CREDIT CARD DETAILS, nor do we ask you to fill in a form with your credit card details on our website. ALL credit card processing is done by Paypal offsite. Our site therefor is PCI Compliant meaning you can shop with confidence as no banking details whatsoever are stored with us. PLEASE NOTE: Paypal has very strict processing procedures. Some credit cards from store chains and Australia Post (ie: coles & woolworths) are exempt from paypal processing and will not be processed.
Please note: If paying via EFT / Bank Transfer we will allow 7 working days from order date for payment to be made. After that time your order will be cancelled and you will have to re order. Please also note that your order will not be processed until we have received cleared funds into our bank account.
Do you offer PICK UP?
Yes. You can order all your decorating supplies online and select the pick-up option on checkout to have your items ready and waiting for you to pick up from our shop at 2/12 Sudbury Street, Darra - 5 mins from Mount Ommaney Shopping Centre and 12km from Brisbane CBD in Queensland, Australia.
Please include your pickup date and time in the comments section so we can ensure we have your order ready when you arrive. For same day pickup please have your order in by 11AM.
Please note: if you place an order for pick up after 2:00pm on Friday or on Saturday at anytime for pick up in store on Saturday it will not be available for collection as the warehouse does not work on Saturdays.
Tuesday 9am.... 4pm
Friday 9am.... 4pm
Office hours are 9.00am - 4.00pm Monday to Friday. Phones will not be answered outside office hours.
Our shop and warehouse address is Unit 1 & 2 Number 12 Sudbury Street, Darra, QLD 4076.
We are closed on all major public holidays. We are closed over the Easter long weekened and close for 2 weeks over the Christmas and New Year Holidays.
Do you offer Trade Discount?
Yes we do! Create an account online including your ABN (YOUR BUSINESS MUST BE RELATED TO BAKING) and once you have set this up – send us an email to firstname.lastname@example.org telling us you have set up your account. Will will check your ABN is baking related. If approved we will then switch you over to our wholesale which offers discounted prices on certain products we distribute. We offer additional discounts for larger order amounts too on all our products. Read more here.
How do you make sugar fondant go hard?
You add tylose/cmc or gum tragacanth to your sugar fondant, or you can make your own gumpaste, or use our premade modelling, mouldings and gumpastes that we currently sell. You then need to let it dry overnight.
Do you Print Customised Edible Images?
Yes we do. Click on quick search and enter custom edible images.
The item says Coming Soon?
It means it is out of stock at this present time, but is likely to be instock in the near future. Please enter your email address in the box next to the description of the product and you will be automatically notifed when it is back in stock.
The item says End of Line Stock?
It means this is the last of the stock that we be carrying for this product and the product will not be continued and form part of our range.